How will I know you have received my order?
As soon as we receive your order you will be sent an automatic email confirming the order and your order number. Anytime you have further questions you can email us and quote your order number for a prompt response. If we have any queries we will contact you via the details you have forwarded.
What happens to the personal information I give you?
At Hall’s Taekwondo we are committed to maintaining your privacy and can reassure you we do not sell or share our customers’ personal details with any other companies.
How long will it take for me to receive my order?
Depending on where you live in Australia, delivery will take between 3 and 7 working days. If you require an urgent delivery please contact us via email and we will do our utmost to meet your requirements. Additional charges may apply.
What type of Credit Card can I use?
You are able to use Visa, Bankcard or MasterCard. We do not accept Diners or Amex.
How can I order if I do not have a credit card?
Please download our mail order form (found on any product page) and send with your cheque made out to Hall’s Taekwondo Systems Pty Ltd, 261 Mickleham Road, Tullamarine, Victoria, 3043. We will process your order on receipt and clearance of your cheque.
Is it safe to enter my credit card details onto your site?
At Hall’s Taekwondo Systems Pty Ltd, we have gone to great lengths to ensure our payment process is totally secure for all our customers to use. We have a world class payment process in place, with the highest level of security available (128bit encryption). Details regarding your order and delivery are sent to us and all payment details are sent via the National Bank’s secure online payment gateway. At no stage do we have access to your credit card details. If you still do not feel comfortable ordering online you are welcome to download our order form and mail us your order with your payment enclosed. Just go to any of the product pages to download the Mail Order form. Alternatively, you can choose your products On-Line and visit one of our beautiful full-time facilities to complete your sale as a personal shopper!
What if I’m not happy with my order?
Hall’s Taekwondo wants your shopping experience to be easy and enjoyable. This extends right to the moment you receive your goods. If you are unhappy with your order once you received it for any reason, you may return it for a complete refund. This must be done within 30 days and the products must not have been used.
Any other questions?
Please contact us - we'd love to hear from you!
Contact Hall's Taekwondo for more information about Taekwondo classes. Taekwondo Martial Arts for beginners to black belts in Melbourne - Brunswick West, Essendon, Heidelberg West, Sunshine, Tullamarine. Halls Taekwondo, proud coach of Lauren Burns, Olympic Gold Medallist, Sydney 2000 Olympic Games. Hall's Taekwondo is affiliated with Taekwondo Victoria and all students are members of Taekwondo Australia.
